What Is Cultural Sensitivity In Effective Communication?

What is meant by cultural sensitivity?

Cultural Sensitivity is defined as: a) Being aware that cultural differences and similarities between people exist without assigning them a value – positive or negative, better or worse, right or wrong..

What is cultural sensitivity in the workplace?

Cultural sensitivity is a set of skills that enables us to learn about and understand people who are different from ourselves, thereby becoming better able to serve them within their own communities.

Why is it important to develop cultural awareness?

When we interact in cross cultural situations, a lack of awareness can lead to bad or poor decisions. Cultural awareness helps us reduce the chances of making bad decisions and increases the chance of us making more insightful, considered decisions.

How do you show social and cultural sensitivity?

What will I learn?Respect customers and colleagues from different social and cultural groups and treat them with respect and sensitivity.Consider social and cultural differences in all verbal and non-verbal communication.Respond to others in a non-discriminatory way.Make attempts to overcome language barriers.More items…

Why is it important to be culturally sensitive when communicating?

Improving communication skills Cultural sensitivity training can help employees understand the nuances of cross-culture communication, and the importance of words, actions, gestures and body language in cultivating relationships with different people and groups.

How does culture control communication?

The culture in which individuals are socialized influences the way they communicate, and the way individuals communicate can change the culture. Culture provides its members with an implicit knowledge about how to behave in different situations and how to interpret others’ behavior in such situations.

How can nurses be culturally sensitive?

Nurses can be confident that their care is culturally sensitive by adhering to a basic principle of healthcare ethics: autonomy. … The nurse must address the patient’s personal beliefs and feelings regarding their own health and care and understand how that ties into the patient’s culture.

How do you show respect for cultural diversity?

Make friends. Get to know your friends’ families and see how their customs and traditions differ from yours. … Talk to people. When you meet people from a different culture, ask them about their lives. … Read. … Watch movies. … Listen to radio shows and podcasts. … Travel.

What is cultural sensitivity in communication?

Definition. Cultural sensitivity is the state of being aware of the existence of the cultural differences or similarities between each other without considering any culture as a measure of something good or bad, positive or negative.

What is the difference between cultural sensitivity and cultural competence?

The concept of cultural competence refers to respecting people with any cultural background, and creating and fostering an atmosphere of non-discrimination in society. … Cultural sensitivity refers to the willingness, ability and sensitivity required to understand people with different backgrounds.

How culture is a barrier to communication?

Values and Beliefs: The differences in values and beliefs in cultures also create a barrier in communication. … so the differences in their values and beliefs are also an example of cultural barriers. Body language and gestures: Body language and gestures are another elements of the cultural barrier.

How will you communicate effectively across cultures?

Learn about different cultures and values: Both within and outside the US. Use shared language: Avoid slang and jargon. Use day-to-day vocabulary. Take your time: Don’t jump to conclusions.

How can cultural sensitivities affect communication?

Cultural differences causes behavior and personality differences like body language, thinking, communication, manners, norms, etc. which leads to miscommunication. For example, in some cultures eye contact is important whereas in some it is rude and disrespectful. … Beliefs are also another cause for cultural barrier.

How do you show cultural sensitivity?

5 steps anyone can take to become more culturally sensitiveBe aware of why you want to learn more about other cultures. … Educate yourself on intercultural communication. … Become aware of your own culture and biases. … Let go of any ethnocentric beliefs. … Ask questions during intercultural exchanges!

How do you communicate in a culturally sensitive manner?

Here are our top ten tips for effective cross-cultural communication:Maintain etiquette. Many cultures have specific etiquette around the way they communicate. … Avoid slang. … Speak slowly. … Keep it simple. … Practice active listening. … Take turns to talk. … Write things down. … Avoid closed questions.More items…

Is it true that cultural sensitivity matters in intercultural communication?

Cultural sensitivity matters in intercultural communication. A competent communicator is a person who is effective in intercultural communication. They said intercultural communication takes pkace when people draw from their cultural identity to understand values, prejudices, laguage, attitudes, and relationships.

What factors could be inhibiting cultural sensitivity?

Factors Inhibiting Sensitivity to DiversityA variety of factors may affect a person’s sensitivity to others. When one assumes that all members of a culture, ethnic group, or race act alike, stereotyping is at work. Stereotyping may be positive or negative. Negative stereotyping includes racism, ageism, and sexism.

What are three key skills of culturally safe communication?

The process toward becoming culturally safe includes three key elements: Cultural awareness, cultural sensitivity and cultural safety. Although these are related concepts, it is important to understand that they are not the same as each other.