Innovation security communication systems from our own factories!

 

DHL Direct Service Available

Nov 26, 2013 1:07:24 AM

DHL Direct service is available now. Compared with DHL agent service, it is much faster and there is 100% no delay of delivery.  

 

DHL Direct Service Available in SafestMonster.com

 

During sales peak seasons like Christmas DHL agent and UPS will be a delay for several days.  If you need the goods urgently, please choose this shipping option DHL Direct.

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2 Comments | Posted in Service Update By David Yang
 
 

Chinese New Year Holiday Notice

Jan 18, 2012 8:28:06 AM

Best wishes for a successful year of Dragon.

 

Chinese New Year is around the corner.  We will be on holiday from Jan 20 to Jan 29.

 

Thank you very much for your supports in the year of 2011. We wish you a good beginning of 2012!

 

0 Comments | Posted in Service Update By David Yang
 
 

A new shopping support module is available. You can send us your order comment with new order. In the step 3 "shipping method" you can see a blank text field under "your delivery instruction". You can release your shipping instructions and order comment here. We will follow your instructions to arrange the shipment.

 

order comment

 

"Your delivery instructions" will not show in customers order records in account panel. Only we can see it in admin control panel. Also the email order confirmation will not include "your delivery instructions".

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0 Comments | Posted in Service Update By A. Y.
 
 

Help Desk helps you contact us easily

Sep 3, 2010 1:46:26 AM

The "Help Desk" is an efficient customer support, case tracking and resolution system which allows you to contact all of our departments easily.  Without open email software or log in your web mail, you can simply create and submit your question ticket to any of our department.

Help Desk

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0 Comments | Posted in Service Update By A. Y.
 
 

Require a New Product in Support Forum

Aug 23, 2010 3:07:16 AM

SafestMonster support forum is online. You can require a new product or a new function by post a new topic in below first forum board. You can also sumbit topics and posts on about services and products. The last "Safest Lab" is open for elite members and partner developpers.

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0 Comments | Posted in Service Update By A.Y.
 
 

IRC Chat for Global Visitors

Aug 23, 2010 2:54:09 AM

IRC (Internet Relay Chat) is a form of real-time Internet text messagingor synchronous conferencing. It offers group communication between SafestMonster store operators and global visitors in SafestMonster store. Click here to log in "Community IRC" page.

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0 Comments | Posted in Service Update By A.Y.
 
 

Need help? Chat with our sales team...

Aug 20, 2010 3:36:23 PM

SafestMonster.com is a real web store which belong to Tayx Ltd, and with real sales team and support team behind it.

Live Chat script has been added to safestmonster.com. You can find it in right bottom corner. Our live chat operators are ready to help you and improve your satisfaction with online shopping.

Online Status - Operators available

Online Status

Offline Status - Operators not available

Offline

** If you click the button which is in offline status, the web page will redirect to Contacts page.

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0 Comments | Posted in Service Update By A.Y.